Privacy Policy
Timeless Moments Travel is committed to protecting your privacyand handling your information responsibly.
Information We Collect
We may collect personal information that you provide to us when you make an enquiry, request a holiday quote, make a booking, contact us, or use our website. This may include your name, contact details, travel preferences, booking information and any other information you choose to provide.
How We Use Your Information
We use your personal information to respond to enquiries, prepare holiday quotations, arrange and manage travel bookings, communicate with you about travel arrangements, provide customer service, meet our legal and regulatory obligations, and improve the services we provide.
Who We Share Your Information With
We may share relevant personal information with trusted travel suppliers and service providers where necessary to provide your holiday or travel arrangements, This may include tour operators, airlines, cruise lines, accommodation providers, payment processors, and other organisations involved with fulfilling your booking.
How Long We Keep Your Information
We keep personal information only for as long as necessary to provide our services, manage your booking, meet our legal and regulatory obligations, resolve disputes and maintain appropriate business records.
Our Lawful Basis For Using Your Information
We use your personal information where it is necessary to provide the travel services you have requested, to fulfill our contractual obligations, to comply with legal requirements, and where we have a legitimate business interest in providing and improving our services. Where required, we will ask for your consent.
Your Rights
You have certain rights regarding your personal information under UK data protection law.. These may include the right to access, correct or delete your personal information, restrict or object to its use, and request a copy of the information we hold about you.
Cookies
Our website may use cookies to helpit work properly and improve your browising experience. Cookies are small files stored on your device. Where required, we will ask for your consent before using non-essential cookies.
How Long We Keep Your Information
We will only keep your personal information for as long as necessary for the purposes which it was collected, including meeting any legal, accounting, or regulatory requirements.
Sharing Your Information
We may share your personal information with trusted travel suppliers and service providers where necessary to arrange and manage your booking. This may include tour operators, airlines, accommodation providers, transfer companies, cruise lines, and other suppliers involved in providing your holidayor travel arrangements.
International Transfers
Some of the travel suppliers we work with may be located outside the United Kingdom. Where your personal information needs to be transferred internationally to provide your travel arrangements, we will take appropriate steps to ensure it is handled securely and in accordance wit applicable data protection law.
Keeping Your Information Secure
We take appropriate technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, alteration or disclosure.
Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact Timeless Moments Travel using the contact details provided on our website.
Complaints
If you have a complaint about how we handle your personal information, please contact Timeless Moments Travel in the first instance, you also have the right to raise a concern with the. Information Commissioner’s Office ( ICO ), the UK supervisory authority for data protection.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our services, legal requirements or how we handle personal information. Any changes. will be published on this page.
Last updated: 11 August 2026